Frequently Asked Questions


  1. How do I Send SMS?

  2. How do I Open an Account to Start Sending SMS?

  3. Ok, I have opened an account, what next?

  4. What does 1 SMS Unit mean?

  5. How can I recharge my account/buy SMS credit?

  6. What is the minimum number of SMS units that can be purchased?

  7. What does Account Summary mean?

  8. What does Settings mean?

  9. What is the Phone Book about?


 

 

  1. How do I Send SMS?

    First you need to open an account/signup

    You can use the initial test units to send SMS by clicking "Compose SMS"

    Afterwards you may recharge your account by paying for SMS units

  2.  

  3. How do I Open an Account to Start Sending SMS?

    Click on the Register/Sign Up tab on the home page

    Fill the form and submit (If the CAPTCHA verification box refuses to authenticate, refresh page and retype words)

    Log in to your email box and copy your default password, log in and change it (if you copy and paste and it refuses to log in, copy it one alphabet after another - added security measure)

    After changing your password, you are ready to start networking the world via SMS.

  4.  

  5. Ok, I have opened an account, what next?

    Now you can start sending SMS! Simply login to your account using the email address you registered with and your password.

    Click on "Compose SMS"

    Enter the mobile number(s) you wish to send SMS to. It helps if you include the country code .. eg 23480xxx for Nigeria or 44740xxx for the UK...)

    Type your sms message

    You can change the default Sender Name to a name of your choice

  6.  

  7. What does 1 SMS Unit mean?

    A unit refers to the cost of sending a single SMS message having a maximum of 160 characters to one mobile number

  8.  

  9. How can I recharge my account/buy SMS credit?

    You can purchase SMS units by paying into any of our bank accounts.

    Login to your account and click the Recharge tab.

    Select Bank Deposit as the payment method, and fill in the details of your payment

    Your account will be credited within 24 hours of our notification

  10.  

  11. What is the minimum number of SMS units that can be purchased

    You may purchase a minimum of 50 units

  12.  

  13. What does Account Summary mean?

    Your account summary shows you a summarized view of the latest events on your account

  14.  

  15. What does Settings mean?

    You can use the account settings to change your personal preferences like the default sender name, and your password.

  16.  

  17. What is the Phone Book about?

    The phone book is a place where you can store your phone numbers which will forever be available to only you.

    You can access your phone book by cliking the "Phonebook" tab.

    You can also click "Insert Numbers" or "Import Contacts" to add numbers to your phone book.

  18.  


For further enquiries, please send an email to info@50kobo.com
Or call us on 0802-306-4771

 

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Live Chat: dulanmedia